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Avaya Aura Communication Manager

The Avaya Aura Communication Manager is an extensible IP telephony platform that delivers rich voice, video, mobility, messaging and engagement capabilities on a resilient, distributed network that supports SIP/IP-based, digital and analog communication devices.

Avaya Aura Communication Manager

This pack includes Cortex XSIAM content.

Configuration on Server Side

This section describes the configuration that needs to be done on Avaya Aura Communication Manager in order to forward its event logs to Cortex XSIAM Broker VM via syslog.

Follow the steps below:

  1. Log in to Communication Manager System Management Interface.
  2. On the Administration menu, click Server (Maintenance).
  3. In the left navigation pane, under Security, click Server Log Files and do the following:
    1. In Enabled select Yes.
    2. In Protocol click the transport protocol that would be used to transfer the syslog messages: UDP, TCP or TLS.
    3. In Port enter the syslog service port that the target Cortex XSIAM Broker VM is listening on for receiving forwarded events from Avaya Aura Communication Manager.
    4. In Server IP/FQDN type the IP address of the target Cortex XSIAM Syslog Broker VM.
  4. Click Submit.

See Avaya Aura Configuring syslog server guide for additional details.

Collect Events from Vendor

In order to use the collector, use the Broker VM option.

Broker VM

You will need to use the information described here.

You can configure the specific vendor and product for this instance.

  1. Navigate to SettingsConfigurationData BrokerBroker VMs.

  2. Go to the APPS column under the Brokers tab and add the Syslog app for the relevant broker instance. If the Syslog app already exists, hover over it and click Configure.

  3. Click Add New.

  4. When configuring the Syslog Collector, set the following parameters:

    Parameter Value
    Protocol Select the protocol in correspondence to the protocol that was defined for syslog forwarding on Avaya Aura Communication Manager - UDP, TCP or Secure TCP if the syslog forwarding on the Communication Manager was defined with TLS.
    Port Enter the syslog service port that Cortex XSIAM Broker VM should listen on for receiving forwarded events from Avaya Aura Communication Manager.
    Vendor Enter Avaya.
    Product Enter Communicaton_Manager.

PUBLISHER

PLATFORMS

Cortex XSIAM

INFO

CertificationRead more
Supported ByCortex
CreatedNovember 29, 2023
Last ReleaseJune 14, 2026

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