Common Reports

All the incidents that passed their SLA due date and the incidents that are at risk to soon pass their SLA.

This report generates Mean Time to Resolve by Incident type for last 2 Quarters

Last 7 days summary of incidents statistics, followed by a list of all current open incidents.

Daily summary of incidents statistics, followed by a list of all current open incidents.

Last 30 days summary of incidents statistics, followed by a list of all current open incidents.

All closed incidents in the last 7 days. Counts of types, severity, SLAs and analysts work, and a list of all closed incidents.

Report about all unknown severity incidents that may need the analyst attention.

List and statistics of the current open incidents including type and severity distribution and SLA compliance.

A summary report that contains various details such as evidence and investigation time line, investigation team, statistics and more

A summary report that contains various details such as evidence and investigation time line, investigation team, statistics and more

This report generates Mean Time to Resolve by Incident Owner for last 2 Quarters

Daily summary of incidents statistics, followed by a list of all current open incidents.

List and statistics of the current open incidents including type and severity distribution and SLA compliance.

All critical and high severity incidents that may need the analyst attention.

All critical and high severity incidents that may need the analyst attention.

Last 24 hours summary of incidents statistics, followed by a list of all current open incidents.

Shift summary which includes the last 6 hours open and closed incidents.

All closed incidents in the last 24 hours. Counts of types, severity, SLAs and analysts work, and a list of all closed incidents.

All closed incidents in the last 30 days. Counts of types, severity, SLAs and analysts work, and a list of all closed incidents.

Daily summary of incidents statistics, followed by a list of all current open incidents.