Drift integration to fetch, modify, create and delete contacts within the Drift Plattform's Contact API.
This integration was integrated and tested with version 1.7 of Drift
Configure Drift on Cortex XSOAR
Navigate to Settings > Integrations > Servers & Services.
Search for Drift.
Click Add instance to create and configure a new integration instance.
Parameter Description Required Access Token API Access Token True Use system proxy settings False Trust any certificate (not secure) False Click Test to validate the URLs, token, and connection.
Commands
You can execute these commands from the Cortex XSOAR CLI, as part of an automation, or in a playbook.
After you successfully execute a command, a DBot message appears in the War Room with the command details.
drift-get-contact
Retrieve a contact using their email address (for multiple) or ID (for single).
Base Command
drift-get-contact
Input
| Argument Name | Description | Required |
|---|---|---|
| id | ID of the contact (overrides the email input). | Optional |
| Email of the contact. | Optional |
Context Output
| Path | Type | Description |
|---|---|---|
| Drift.Contacts.id | number | ID of the contact |
| Drift.Contacts.createdAt | number | Created at timestamp (Epoch Unix Timestamp) |
| Drift.Contacts.Attributes | unknown | Attributes of the contact (JSON dict). |
drift-update-contact
Patch Contact Updates using contact ID
Base Command
drift-update-contact
Input
| Argument Name | Description | Required |
|---|---|---|
| id | Contact ID. | Required |
| attributes | Attributes to be updates. | Required |
Context Output
| Path | Type | Description |
|---|---|---|
| Drift.Contacts.id | number | ID of the created contact |
| Drift.Contacts.createdAt | number | Created at timestamp (Epoch Unix Timestamp) |
| Drift.Contacts.attributes | unknown | Attributes of the contact (JSON dict). |
drift-delete-contact
Delete Contact using contact ID
Base Command
drift-delete-contact
Input
| Argument Name | Description | Required |
|---|---|---|
| id | Contact ID. | Required |
Context Output
There is no context output for this command.
drift-post-contact
Post New Contact using a new contact Email
Base Command
drift-post-contact
Input
| Argument Name | Description | Required |
|---|---|---|
| New Contact Email. | Required |
Context Output
| Path | Type | Description |
|---|---|---|
| Drift.Contacts.id | number | ID of the created contact |
| Drift.Contacts.createdAt | number | Created at timestamp (Epoch Unix Timestamp) |
| Drift.Contacts.Attributes | unknown | Attributes of the contact (JSON dict). |
