The Freshdesk integration allows you to create, update, and delete tickets; reply to and create notes for tickets as well as view Groups, Agents and Contacts.
Freshdesk
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The Freshdesk integration allows you to create, update, and delete tickets; reply to and create notes for tickets as well as view Groups, Agents and Contacts.
Integrations
| Name | Description |
|---|---|
| Freshdesk |
Integrations
| Name | Description |
|---|---|
| Freshdesk | The Freshdesk integration allows you to create, update, and delete tickets; reply to and create notes for tickets as well as view Groups, Agents and Contacts. |
Required Content Packs (1)
| Pack Name | Pack By |
|---|---|
| Base | By: Cortex XSOAR |
Optional Content Packs (0)
| Pack Name | Pack By |
|---|
All level dependencies (1)
| Pack Name | Pack By |
|---|---|
| Base | By: Cortex XSOAR |
PUBLISHER
PLATFORMS
Cortex XSOARCortex XSIAM
INFO
| Certification | Certified | Read more |
| Supported By | Cortex | |
| Created | November 9, 2020 | |
| Last Release | October 29, 2025 |
WORKS WITH THE FOLLOWING INTEGRATIONS:
