Genesys Cloud is a unified, all-in-one cloud collaboration and contact center platform that provides customer interaction and operational audit event data.
Genesys Cloud is a unified, all-in-one cloud collaboration and contact center platform that provides customer interaction and operational audit event data.
Fetch audit events to track changes within a Genesys Cloud organization. Audit events provide key details such as the service name (e.g., PeoplePermissions, ContactCenter), the action taken (read, view, update, etc.), action details, and the user who performed the action.
| Name | Description |
|---|---|
| Genesys Cloud | Fetch audit events to see changes within a Genesys Cloud organization. |
Genesys Cloud is a unified, all-in-one cloud collaboration and contact center platform that provides customer interaction and operational audit event data.
| Certification | Certified | Read more |
| Supported By | Cortex | |
| Created | December 17, 2025 | |
| Last Release | December 17, 2025 |
