Service management suite that comprises ticketing, workflow automation, and notification.
OTRS Service Management XSOAR Pack
- Details
- Content
- Dependencies
- Version History
An Integration Pack to Create, Update, and Delete OTRS Tickets
Integrations
| Name | Description |
|---|---|
| OTRS |
Integrations
| Name | Description |
|---|---|
| OTRS | Service management suite that comprises ticketing, workflow automation, and notification. |
Required Content Packs (1)
| Pack Name | Pack By |
|---|---|
| Base | By: Cortex XSOAR |
Optional Content Packs (0)
| Pack Name | Pack By |
|---|
All level dependencies (0)
| Pack Name | Pack By |
|---|
1.0.12 - 2862717 (May 3, 2022)
Integrations
OTRS
Added the use_legacy_sessions parameter to use sessions compatibility for OTRS versions lower than V8.
1.0.9 - 2674843 (March 30, 2022)
Integrations
OTRS
- Updated the Docker image to: demisto/pyotrs:1.0.0.27892.
1.0.8 - 2452767 (February 22, 2022)
Integrations
OTRS
- Updated the Docker image to: demisto/pyotrs:1.0.0.26982.
PUBLISHER
Cortex
PLATFORMS
Cortex XSOARCortex XSIAM
INFO
| Certification | Certified | Read more |
| Supported By | Cortex | |
| Created | July 5, 2020 | |
| Last Release | January 17, 2023 |
WORKS WITH THE FOLLOWING INTEGRATIONS:
