Penfield.AI Elite for XSOAR
Penfield.AI premium paid pack, the Elite platform bundle, includes Skill Set Visualization, Automated Alert Assignment, Automated Intelligent QA Review, On-The-Job Context Coaching, and Continuous Process Discovery.
This pack enables you to onboard up to 10 Analysts onto Penfield.AI’s Human Machine Intelligence Platform.
Penfield.AI Elite for XSOAR
This pack gives your organization the ability to onboard your SOC team to Penfield.AI’s Elite platform bundle, which includes Skill Set Visualization, Automated Alert Assignment, Automated Intelligent QA Review, On-The-Job Context Coaching, and Continuous Process Discovery.
What: Penfield.AI is the world’s first Human-Machine Intelligence platform. By modelling the skillsets of cybersecurity analysts in real time, Penfield.AI understands skill, speed, and accuracy and intelligently distributes tasks to improve the efficacy of the SOC.
Why: The growing number of incidents paired with the industry-wide skill shortage means SOC teams are overwhelmed with work, often facing burnout, churn, and higher margins of error. Penfield.AI helps balance the team by understanding real-time human skill set, workload, etc., Penfield.AI assigns incidents to analysts to optimize for speed and accuracy, reducing the need for multiple escalations and context-switching, thereby reducing the mean time to resolve incidents (MTTR) by up to 25%. Penfield.AI automatically audits 100% of closed incidents for SOC error and shares contextual coaching amongst analysts to promote accuracy and best practices. Finally, Penfield identifies accurate, repetitive processes and surfaces them through process discovery as recommendations for playbook generation in XSOAR.
Outcome #1: Enable analysts to resolve up to 25% more incidents in the same amount of time.
Outcome #2: Streamline SOC processes by assigning alerts to the appropriate analyst the first time.
Outcome #3: Automate QA on 100% of incidents to detect any human error in the SOC.
Outcome #4: Cross-train analysts based on the contextual knowledge and best practices of your own team, breaking down knowledge silos and filling knowledge gaps.
Outcome #5: Expedite your automation journey by building accurate playbooks in XSOAR faster.
Where: On-premise or in your private cloud. Your data never leaves your own environment.
How we help SOC Leaders:
| SOC Challenges | Penfield.AI Elite XSOAR Solution |
|---|---|
| Tedious incident response process This can include multiple escalations; random incident assignment which often leads to context switching. |
Penfield.AI assigns alerts through XSOAR to analysts based on their skill set, accuracy, speed and contextual knowledge of the problem, skill set, and more, to reduce MTTR by up to 25%. |
| Risk of human error in incident resolution Unidentified deviation of closed incidents. Human error and process deviation are flagged through manual spot checks |
Penfield.AI’s automated intelligent QA detects anomalies in the incident resolution processes within XSOAR to identify issues such as insufficient ticket closure, incorrect process, etc., to ensure incidents are closed accurately. |
| Hiring and retaining top cybersecurity talent Skilled cyber professionals are in high demand, and when they leave a job, they take all ofall their experience and knowledge with them, leaving their team with a knowledge gap. |
Penfield.AI’s automated intelligent QA detects anomalies in the incident resolution processes within XSOAR to identify issues such as insufficient ticket closure, incorrect process, etc., to ensure incidents are closed accurately. |
| Accelerate Automation Journey Understanding what processes to automate within the SOC is a manual process conducted over weeks/months and takes various team members off higher priority work. |
Penfield.AI monitors analyst processes and surfaces accurate, repetitive processes in the form of blueprints. Penfield.AI passes these blueprints off to your team to be quickly built into playbooks within XSOAR. |
Use Cases
Skill Set Visualization: Gain insights into the strengths and weaknesses across the SOC team, as well as visibility of knowledge silos and gaps. Mapped to the MITRE ATT&CK Framework.
Automated Alert Assignment: Automatically assign alerts to the right analyst that has the appropriate skillset to affectively address the incident.
Automated Intelligent QA Review: Automate an initial QA review on 100% of closed incidents for anomaly/error detection, ensuring that time spent on manual QA is prioritized on the highest risk incidents.
On-The-Job Context Coaching: Break down knowledge silos by sharing best practices across the team. Share on-the-job prompts to analysts as they are working on incidents to guide them on accurate and thorough remediation steps.
Continuous Process Discovery: Identify and prioritize processes to automate. Enable analysts to build more playbooks within XSOAR and monitor playbooks long-term for accuracy and any updating requirements.
Additional Information
Penfield.AI champions Human-Machine Intelligence. for cybersecurity. Penfield’s mission is to elevate human potential, enabling SOC teams to achieve greater outcomes with their existing headcount.
Note
Penfield.AI will directly email the end user within 24 hours instructions of activation.
Contact the Penfield.AI team
Interested in learning more? Reach out to Penfield.AI at info@penfield.ai for more information or visit our website https://penfield.ai/ for more information.
Penfield.AI website
https://penfield.ai/
Note: This pack subscription includes an API key generated by Penfield.AI premium paid pack. Penfield.AI will directly email the end user within 24 hours instructions for obtaining the key. The user then simply pastes the key into the Penfield.AI free pack to allow it to function. If you need help or did not receive the key, please contact soar.alliances@paloaltonetworks.com. Deleting or unsubscribing from this pack will invalidate the API key/access.