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xMatters

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Use the xMatters pack to trigger events to on-call groups or users and wait for their response. Use their response to branch and take action in XSOAR.

Trigger xMatters workflows and on-call schedules to track down the appropriate resources. Additionally, pull the latest xMatters events as Incidents into XSOAR.

What does this pack do?

  • Triggers an xMatters Workflow to generate an event
  • Fetches events to create incidents in XSOAR
  • Retrieves a single event or a list of events based on property values
  • Terminates existing events

Trigger Event Playbook Example

xMatters - Wait For Response Playbook

Installation Details

For details on setting up the xMatters environment, navigate to the installation document here.

Trigger xMatters workflows and on-call schedules to track down the appropriate resources. Additionally, pull the latest xMatters events as Incidents into XSOAR.

What does this pack do?

  • Triggers an xMatters Workflow to generate an event
  • Fetches events to create incidents in XSOAR
  • Retrieves a single event or a list of events based on property values
  • Terminates existing events

Trigger Event Playbook Example

xMatters - Wait For Response Playbook

Installation Details

For details on setting up the xMatters environment, navigate to the installation document here.

PUBLISHER

PLATFORMS

Cortex XSOARCortex XSIAM

INFO

CertificationRead more
Supported ByPartner
CreatedDecember 16, 2020
Last ReleaseMarch 22, 2026
WORKS WITH THE FOLLOWING INTEGRATIONS:
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