The BMC Service Request Management application enables an IT department and other business departments to easily define available services, publish those services in a service catalog, and automate fulfillment of those services for the user community, enabling users to help themselves.
This integration uses SOAP API and supports SRM 9.0 version.
Remedy SR (Beta)
- Details
- Content
- Dependencies
- Version History
The BMC Service Request Management application enables an IT department and other business departments to easily define available services, publish those services in a service catalog, and automate fulfillment of those services for the user community, enabling users to help themselves. This integration uses SOAP API and supports SRM 9.0 version.
Integrations
| Name | Description |
|---|---|
| remedy_sr_beta (Beta) (Community Contribution) |
Integrations
| Name | Description |
|---|---|
| remedy_sr_beta (Beta) (Community Contribution) | The BMC Service Request Management application enables an IT department and other business departments to easily define available services, publish those services in a service catalog, and automate fulfillment of those services for the user community, enabling users to help themselves. |
Required Content Packs (1)
| Pack Name | Pack By |
|---|---|
| Base | By: Cortex XSOAR |
Optional Content Packs (0)
| Pack Name | Pack By |
|---|
All level dependencies (1)
| Pack Name | Pack By |
|---|---|
| Base | By: Cortex XSOAR |
PLATFORMS
Cortex XSOARCortex XSIAM
INFO
| Supported By | Community | |
| Created | January 16, 2021 | |
| Last Release | September 4, 2025 |
WORKS WITH THE FOLLOWING INTEGRATIONS:
