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System Diagnostics and Health Check

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CS Health Check

The XSOAR Health Check pack automatically reviewing the current server and content for issues and best practices.
The pack goal is to identify potential issues and remediate them before they become a real issue.

The resulting layout tabs will provide the current system status and system diagnostics to identify issues to resolve.
The actionable items report will contain recommendations based on errors found or best practices.

Prerequisites

Single Server Deployment

  1. Configure "Core REST API" Integration Instance with Admin user

Multi-Tenants Deployment

  1. Create API Key on Main Tenant
  2. Create Core REST API integration on Main Tenant and use the API Key you created in previous step.
    On instance settings define in URL field https://127.0.0.1
    make sure not to set the tenant name in the URL.
  3. Propogate Core REST API instance to All tenants or to the required tenant using propogation labels.

How to:

  1. Create new manual Incident
  2. pick System Diagnostics and Health Check incident type and create new incident.
  3. Once the playbook is completed, the incident layout will contain the collected data and some improvement suggestions.

The XSOAR Health Check pack automatically reviewing the current server and content for issues and best practices.
The pack goal is to identify potential issues and remediate them before they become a real issue.

The resulting layout tabs will provide the current system status and system diagnostics to identify issues to resolve.
The actionable items report will contain recommendations based on errors found or best practices.

Prerequisites

Single Server Deployment

  1. Configure "Core REST API" Integration Instance with Admin user

Multi-Tenants Deployment

  1. Create API Key on Main Tenant
  2. Create Core REST API integration on Main Tenant and use the API Key you created in previous step.
    On instance settings define in URL field https://127.0.0.1
    make sure not to set the tenant name in the URL.
  3. Propogate Core REST API instance to All tenants or to the required tenant using propogation labels.

How to:

  1. Create new manual Incident
  2. pick System Diagnostics and Health Check incident type and create new incident.
  3. Once the playbook is completed, the incident layout will contain the collected data and some improvement suggestions.

PLATFORMS

Cortex XSOARCortex XSIAM

INFO

Supported ByCommunity
CreatedJuly 6, 2021
Last ReleaseNovember 19, 2025
WORKS WITH THE FOLLOWING INTEGRATIONS:
DISCLAIMER
Content packs are licensed by the Publisher identified above and subject to the Publisher’s own licensing terms. Palo Alto Networks is not liable for and does not warrant or support any content pack produced by a third-party Publisher, whether or not such packs are designated as “Palo Alto Networks-certified” or otherwise.