OpsGenie

Details
Content
Dependencies
Version History

Get current on-call assignments, schedules, and users info

Atlassian OpsGenie integration allows fetching and management of OpsGenie incidents and alerts, along with extended support for escalation and schedules.

Classifiers

Name	Description
OpsGenie - Classifier
OpsGenie - Mapper

Incident Fields

Name	Description
OpsGenie Responder
OpsGenie Count Linked Alerts
OpsGenie Alias
OpsGenie TinyId
OpsGenie AlertId

Incident Types

Name	Description
OpsGenie Incident
OpsGenie Alert

Integrations

Name	Description
OpsGenie v3	Integration with Atlassian OpsGenie. OpsGenie is a cloud-based service that enables operations teams to manage alerts generated by monitoring tools to ensure the right people are notified, and the problems are addressed in a timely manner.
OpsGenie (Deprecated)	Deprecated. Use the OpsGenie v3 integration instead

Classifiers

Name	Description
OpsGenie - Classifier
OpsGenie - Mapper

Incident Fields

Name	Description
OpsGenie Alias
OpsGenie Responder
OpsGenie AlertId
OpsGenie Count Linked Alerts
OpsGenie TinyId

Incident Types

Name	Description
OpsGenie Incident
OpsGenie Alert

Integrations

Name	Description
OpsGenie v3	Integration with Atlassian OpsGenie. OpsGenie is a cloud-based service that enables operations teams to manage alerts generated by monitoring tools to ensure the right people are notified, and the problems are addressed in a timely manner.
OpsGenie (Deprecated)	Deprecated. Use the OpsGenie v3 integration instead

Pack Name	Pack By
Base	By: Cortex XSOAR

Pack Name	Pack By
Common Types	By: Cortex XSOAR

Pack Name	Pack By
Base	By: Cortex XSOAR

2.0.25 - 1718057 (November 28, 2024)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.11.10.115186.

Related pull requests:
- 37407
- 37402
- 37403
- 37405
- 37406
- 37404

Download

2.0.24 - R1709192 (November 26, 2024)

Integrations

OpsGenie v3

Fixed an issue where the opsgenie-get-on-call command disregarded the starting_date argument.
Updated the Docker image to: demisto/python3:3.10.14.100715.

Related pull requests:
- 35219

Download

2.0.23 - 806093 (February 5, 2024)

Integrations

OpsGenie v3

Fixed an issue where opsgenie-create-alert failed when provided with the Tags argument.
Updated the Docker image to: demisto/python3:3.10.13.86272.

Related pull requests:
- 32616

Download

2.0.22 - 7033788 (November 30, 2023)

Integrations

OpsGenie v3

Fixed an issue where some commands were failing due to not being recognized as polling.
Updated the Docker image to: demisto/python3:3.10.13.81631.

Related pull requests:
- 30873

Download

2.0.21 - 6780549 (November 2, 2023)

Integrations

OpsGenie v3

Fixed an issue where the raw response was unable to be parsed correctly in the polling commands.
Updated the Docker image to: demisto/python3:3.10.13.78960.

Related pull requests:
- 30579

Download

2.0.20 - R6592021 (October 13, 2023)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.13.72123.

Related pull requests:
- 29456

Download

2.0.19 - 6122748 (August 22, 2023)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.12.68714.

Related pull requests:
- 29133

Download

2.0.18 - 6010750 (August 10, 2023)

Integrations

OpsGenie v3

Added the following commands:
- opsgenie-get-alert-logs
- opsgenie-add-alert-note
- opsgenie-add-alert-details
Updated the Docker image to: demisto/python3:3.10.12.68300.

Related pull requests:
- 28857
- 28743

Download

2.0.17 - 5929869 (August 1, 2023)

Integrations

OpsGenie v3

Added a new command opsgenie-get-team-routing-rules.
Added a new argument details to the command opsgenie-create-alert.

Related pull requests:
- 28620
- 28496

Download

2.0.16 - R5866730 (July 25, 2023)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.12.63474.

Related pull requests:
- 27802

Download

2.0.15 - 5470583 (June 7, 2023)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.11.61265.

Related pull requests:
- 27272

Download

2.0.14 - 5356324 (May 24, 2023)

Incident Fields

Updated the following incident fields to be searchable:

OpsGenie Count Linked Alerts
OpsGenie Alias
OpsGenie Responder
OpsGenie TinyId

Related pull requests:
- 26707

Download

2.0.13 - R5170573 (May 2, 2023)

Integrations

OpsGenie v3

Updated the pack category to Case Management.

OpsGenie (Deprecated)

Updated the integration category to Messaging and Conferencing.

Related pull requests:
- 23716

Download

2.0.11 - R4718798 (March 1, 2023)

Integrations

OpsGenie v3

Added the new opsgenie-invite-user command to invite a user to OpsGenie.
Updated the Docker image to: demisto/python3:3.10.10.47713.

Related pull requests:
- 24586
- 24606

Download

2.0.10 - 4028247 (November 14, 2022)

Incident Fields

Added a new field OpsGenie AlertId.

Mappers

OpsGenie - Mapper

Added a mapping for the new field OpsGenie AlertId.

Related pull requests:
- 22195
- 21861

Download

2.0.9 - 3305407 (July 21, 2022)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.5.31928.

Related pull requests:
- 20088

Download

2.0.8 - 3143373 (June 23, 2022)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.4.30607.

Related pull requests:
- 19703

Download

2.0.7 - 2953671 (May 20, 2022)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.4.29342.

Download

2.0.6 - 2862717 (May 3, 2022)

Integrations

OpsGenie v3

Updated the Docker image to: demisto/python3:3.10.4.28442.

(Available from Cortex XSOAR 6.2.0).

Incident Types

OpsGenie Incident
OpsGenie Alert

Integrations

OpsGenie (Deprecated)

Deprecated. Use the OpsGenie v3 integration instead.

New: OpsGenie v3

Integration with Atlassian OpsGenie (Available from Cortex XSOAR 6.2.0).

Mappers

New: OpsGenie - Mapper

(Available from Cortex XSOAR 6.2.0).

Incident Fields

OpsGenie Alias
OpsGenie Count Linked Alerts
OpsGenie Responder
OpsGenie TinyId

OpsGenieV3 - Breaking changes from the previous version of this integration

Commands

Removed the following commands in this version:

opsgenie-list-alerts - this command was replaced by opsgenie-get-alerts.
opsgenie-get-alert - this command was replaced by opsgenie-get-alerts.
opsgenie-get-schedule - this command was replaced by opsgenie-get-schedules.
opsgenie-list-schedules - this command was replaced by opsgenie-get-schedules.

Arguments

In the opsgenie-get-on-call command, the schedule-id argument was replaced by the schedule_id and schedule_name arguments.
In the opsgenie-create-alert command, the default value of the priority argument was changed to 'P3'.

Outputs

In the opsgenie-create-alert command the following outputs were replaced:
- OpsGenieV2.CreatedAlert.action - replaced by OpsGenie.Alert.action.
- OpsGenieV2.CreatedAlert.alertId - replaced by OpsGenie.Alert.alertId.
- OpsGenieV2.CreatedAlert.alias - replaced by OpsGenie.Alert.alias.
- OpsGenieV2.CreatedAlert.integrationId - replaced by OpsGenie.Alert.integrationId.
- OpsGenieV2.CreatedAlert.isSuccess - replaced by OpsGenie.Alert.isSuccess.
- OpsGenieV2.CreatedAlert.processedAt - replaced by OpsGenie.Alert.processedAt.
- OpsGenieV2.CreatedAlert.requestId - replaced by OpsGenie.Alert.requestId.
- OpsGenieV2.CreatedAlert.status - replaced by OpsGenie.Alert.status.
- OpsGenieV2.CreatedAlert.success - replaced by OpsGenie.Alert.success.
In the opsgenie-delete-alert command the following outputs were replaced:
- OpsGenieV2.DeletedAlert.action - replaced by OpsGenie.DeletedAlert.action.
- OpsGenieV2.DeletedAlert.alertId - replaced by OpsGenie.DeletedAlert.alertId.
- OpsGenieV2.DeletedAlert.alias - replaced by OpsGenie.DeletedAlert.alias.
- OpsGenieV2.DeletedAlert.integrationId - replaced by OpsGenie.DeletedAlert.integrationId.
- OpsGenieV2.DeletedAlert.isSuccess - replaced by OpsGenie.DeletedAlert.isSuccess.
- OpsGenieV2.DeletedAlert.processedAt - replaced by OpsGenie.DeletedAlert.processedAt.
- OpsGenieV2.DeletedAlert.requestId - replaced by OpsGenie.DeletedAlert.requestId.
- OpsGenieV2.DeletedAlert.status - replaced by OpsGenie.DeletedAlert.status.
- OpsGenieV2.DeletedAlert.success - replaced by OpsGenie.DeletedAlert.success.
In the opsgenie-ack-alert command the following outputs were replaced:
- OpsGenieV2.AckedAlert.action - replaced by OpsGenie.AckedAlert.action.
- OpsGenieV2.AckedAlert.alertId -replaced by OpsGenie.AckedAlert.alertId.
- OpsGenieV2.AckedAlert.alias -replaced by OpsGenie.AckedAlert.alias.
- OpsGenieV2.AckedAlert.integrationId - replaced by OpsGenie.AckedAlert.integrationId.
- OpsGenieV2.AckedAlert.isSuccess - replaced by OpsGenie.AckedAlert.isSuccess.
- OpsGenieV2.AckedAlert.processedAt - replaced by OpsGenie.AckedAlert.processedAt.
- OpsGenieV2.AckedAlert.requestId - replaced by OpsGenie.AckedAlert.requestId.
- OpsGenieV2.AckedAlert.status - replaced by OpsGenie.AckedAlert.status.
- OpsGenieV2.AckedAlert.success - replaced by OpsGenie.AckedAlert.success.
In the opsgenie-get-on-call command the following outputs were replaced:
- OpsGenieV2.OnCall._parent.enabled - replaced by OpsGenie.Schedule.OnCall._parent.enabled.
- OpsGenieV2.OnCall._parent.id - replaced by OpsGenie.Schedule.OnCall._parent.id.
- OpsGenieV2.OnCall._parent.name - replaced by OpsGenie.Schedule.OnCall._parent.name.
- OpsGenieV2.OnCall.onCallParticipants.id - replaced by OpsGenie.Schedule.OnCall.onCallParticipants.id.
- OpsGenieV2.OnCall.onCallParticipants.name - replaced by OpsGenie.Schedule.OnCall.onCallParticipants.name.
- OpsGenieV2.OnCall.onCallParticipants.type - replaced by OpsGenie.Schedule.OnCall.onCallParticipants.type.
In the opsgenie-close-alert command the following outputs were replaced:
- OpsGenieV2.CloseAlert.action - replaced by OpsGenie.ClosedAlert.action.
- OpsGenieV2.CloseAlert.alertId - replaced by OpsGenie.ClosedAlert.alertId.
- OpsGenieV2.CloseAlert.alias - replaced by OpsGenie.ClosedAlert.alias.
- OpsGenieV2.CloseAlert.integrationId - replaced by OpsGenie.ClosedAlert.integrationId.
- OpsGenieV2.CloseAlert.isSuccess - replaced by OpsGenie.ClosedAlert.isSuccess.
- OpsGenieV2.CloseAlert.processedAt - replaced by OpsGenie.ClosedAlert.processedAt.
- OpsGenieV2.CloseAlert.requestId - replaced by OpsGenie.ClosedAlert.requestId.
- OpsGenieV2.CloseAlert.status - replaced by OpsGenie.ClosedAlert.status.
- OpsGenieV2.CloseAlert.success - replaced by OpsGenie.ClosedAlert.success.

Download

1.0.0 - 2073956 (November 9, 2020)

Get current on-call assignments, schedules, and users info

Download

PUBLISHER

PLATFORMS

Cortex XSOARCortex XSIAM

INFO

Certification	Certified	Read more
Supported By	Cortex
Created	November 9, 2020
Last Release	November 28, 2024

WORKS WITH THE FOLLOWING INTEGRATIONS:

DISCLAIMER

Content packs are licensed by the Publisher identified above and subject to the Publisher’s own licensing terms. Palo Alto Networks is not liable for and does not warrant or support any content pack produced by a third-party Publisher, whether or not such packs are designated as “Palo Alto Networks-certified” or otherwise. For more information, see the Marketplace documentation.