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Salesforce

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CRM Services

Overview

This pack includes Cortex XSIAM content.
Salesforce is a company that makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service.

Overview

This pack includes Cortex XSIAM content.
Salesforce is a company that makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service.

This pack includes

Data normalization capabilities:

  • Rules for parsing and modeling Salesforce logs that are ingested via the event collector into Cortex XSIAM.

Supported timestamp formats

  • %Y-%m-%dT%H:%M:%E3SZ: Supported UTC format for Event Log File and Login events.
  • %Y-%m-%dT%H:%M:%E3S%Z: Supported time zone (+HHMM or -HHMM) for audit events.
  • %Y-%m-%dT%H:%M:%E3SZ: Supported UTC format for Salesforce Realtime event collector.

Data Collection

The Cortex XSIAM data collector can collect Audit Trail and Security Monitoring event logs from Salesforce.com.

To configure the collector for Salesforce, follow the XDR documentation here.

PUBLISHER

PLATFORMS

Cortex XSOARCortex XSIAM

INFO

CertificationRead more
Supported ByCortex
CreatedJanuary 16, 2021
Last ReleaseMarch 2, 2026
WORKS WITH THE FOLLOWING INTEGRATIONS:
DISCLAIMER
Content packs are licensed by the Publisher identified above and subject to the Publisher’s own licensing terms. Palo Alto Networks is not liable for and does not warrant or support any content pack produced by a third-party Publisher, whether or not such packs are designated as “Palo Alto Networks-certified” or otherwise.