Skip to main content


Download With Dependencies

GLPI open source ITSM solution

GLPI is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License. GLPI is a web-based application helping companies to manage their information system.
This GLPI content pack contains the GLPI (Partner Contribution) integration, that enable fetching GLPI tickets into Cortex XSOAR "GLPI Incident" and "GLPI Request" incidents with mirroring. The pack also contains the corresponding custom GLPI incident fields and layouts.

What does this pack do?

This Content Pack allows you to manage your GLPI tickets and users from Cortex XSOAR :

  • Create, update, delete tickets, for both incidents and requests.
  • Mirror incidents and requests.
  • Create, update, delete GLPI users.
  • Search GLPI items.
  • Upload a file to GLPI.

For more information, visit SecInfra website !




Cortex XSOARCortex XSIAM


CertificationRead more
Supported ByPartner
CreatedMay 24, 2022
Last ReleaseNovember 12, 2023

Content packs are licensed by the Publisher identified above and subject to the Publisher’s own licensing terms. Palo Alto Networks is not liable for and does not warrant or support any content pack produced by a third-party Publisher, whether or not such packs are designated as “Palo Alto Networks-certified” or otherwise. For more information, see the Marketplace documentation.