GLPI is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License. GLPI is a web-based application helping companies to manage their information system.
This GLPI content pack contains the GLPI (Partner Contribution) integration, that enable fetching GLPI tickets into Cortex XSOAR "GLPI Incident" and "GLPI Request" incidents with mirroring. The pack also contains the corresponding custom GLPI incident fields and layouts.
What does this pack do?
This Content Pack allows you to manage your GLPI tickets and users from Cortex XSOAR :
- Create, update, delete tickets, for both incidents and requests.
- Mirror incidents and requests.
- Create, update, delete GLPI users.
- Search GLPI items.
- Upload a file to GLPI.
For more information, visit SecInfra website !