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Password Reset via Chatbot

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Automates the process of resetting user passwords through a Slack or Teams message request to a chatbot.

Remember that time when you couldn't log in to your system because you forgot your password? Ever needed the help of IT just after they left for lunch?
Does a Slack channel full of messages asking to reset passwords sound familiar?

Well, this pack provides you with the perfect solution - resetting passwords automatically using a chatbot.
Resetting passwords through chatbots and automation can provide numerous benefits to organizations.
First, it can reduce the workload on IT departments by allowing users to reset their passwords quickly and easily without needing assistance. This can improve efficiency and reduce costs.
Additionally, using chatbots and automation for password resets can enhance the security of the organization by allowing for multifactor authentication and real-time monitoring of login attempts.
Furthermore, it can improve the user experience by providing a simple and intuitive interface for resetting passwords, which can help to reduce frustration and improve productivity.
By automating password resets, organizations can also ensure that password policies are consistently enforced, reducing the risk of security breaches.

What does this pack do?
  1. Ingests an incident created by a user message on Slack or Microsoft Teams to reset their password.
  2. Seeks approval for password resets from the relevant stakeholder.
  3. Verifies the user using 2-factor authentication.
  4. Creates a new password for the user, meeting the password complexity criteria of the organization.
  5. Sets the new password for the user, requiring the user to change their password on next login.
  6. Sends the new password to the user in a protected ZIP file, by email.
  7. Sends the password to the ZIP file, containing the user's new password, to the user through Slack or Teams.

As part of this pack, you will also get an out-of-the-box layout to monitor and track the password resets in your organization.

Remember that time when you couldn't log in to your system because you forgot your password? Ever needed the help of IT just after they left for lunch?
Does a Slack channel full of messages asking to reset passwords sound familiar?

Well, this pack provides you with the perfect solution - resetting passwords automatically using a chatbot.
Resetting passwords through chatbots and automation can provide numerous benefits to organizations.
First, it can reduce the workload on IT departments by allowing users to reset their passwords quickly and easily without needing assistance. This can improve efficiency and reduce costs.
Additionally, using chatbots and automation for password resets can enhance the security of the organization by allowing for multifactor authentication and real-time monitoring of login attempts.
Furthermore, it can improve the user experience by providing a simple and intuitive interface for resetting passwords, which can help to reduce frustration and improve productivity.
By automating password resets, organizations can also ensure that password policies are consistently enforced, reducing the risk of security breaches.

What does this pack do?
  1. Ingests an incident created by a user message on Slack or Microsoft Teams to reset their password.
  2. Seeks approval for password resets from the relevant stakeholder.
  3. Verifies the user using 2-factor authentication.
  4. Creates a new password for the user, meeting the password complexity criteria of the organization.
  5. Sets the new password for the user, requiring the user to change their password on next login.
  6. Sends the new password to the user in a protected ZIP file, by email.
  7. Sends the password to the ZIP file, containing the user's new password, to the user through Slack or Teams.

As part of this pack, you will also get an out-of-the-box layout to monitor and track the password resets in your organization.

PUBLISHER

PLATFORMS

Cortex XSOARCortex XSIAM

INFO

CertificationRead more
Supported ByCortex
CreatedApril 19, 2023
Last ReleaseApril 19, 2023
WORKS WITH THE FOLLOWING INTEGRATIONS:

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